Bamboo Sourcery

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Suggested Shipping Service for Plants California, Oregon, Washington, Utah, Nevada UPS Ground All other states, Spring or Fall (except FL) UPS 3-day select All other states, Summer or Winter (and FL always) UPS 2nd day air

Plant Shipping Prices 1 gallon 5 gallon UPS Ground $8.00 $15.00 UPS 3-day Select $13.00 $29.00 UPS 2nd day Air $17.00 $39.00

Safe shipping options for plants We can safely ship "UPS ground" only to CA, OR, WA, UT, NV. To ship to other states, please choose "2-Day Air" or "3-Day Select." During hot summer or cold winter months (in your area and anywhere along the shipping route) we recommend "2-Day air." We always require "2-day air" for shipments to Florida, since Florida regulations sometimes require us to remove much of the soil and this creates an additional stress on the plants.

Shipping Schedule We normally ship only on Mondays. Orders received before noon on Friday are usually shipped on the following Monday. Those received later are usually shipped a week from Monday, although we will try to ship earlier if possible. Due to occasional high volume, however, please allow 2-3 weeks for shipment. Rhizome barrier and bamboo fencing/furniture products are sent by UPS Ground, which takes anywhere from 1 day to a week, depending on location, and therefore will sometimes arrive after plants. Books are shipped separately by USPS Priority Mail.

Terms & Conditions We are aware that creating a landscape is a rather large undertaking, and it is always our aim to guide and assist you through our website, by phone, and in person as generously as possible with all the information you need to select and grow healthy, happy and well-behaved bamboo. All plants are healthy and green with a good root ball at the time of sale or shipping. Care and longevity of plants subsequent to purchase are the responsibility of the purchaser. We do not provide replacements for bamboos grown indoors, nor for plants that suffer from underwatering, overwatering, lack of drainage, or other factors beyond our control. We do not sell any plants that we know to be going into "gregarious flowering" stage; however, we do not guarantee that plants will not flower in the future, since in most cases it is impossible to know when this infrequent event will happen. If any error has been made, please notify us promptly so we can make an adjustment and rectify the matter. All claims for any reason must be made immediately upon the receipt of goods. Charges for Bamboo Sourcery shipping and delivery services are not refundable under any circumstances.